A CRM built directly into your conversations.
No more copy-pasting chats into separate CRM databases. Skyfalke Connect merges omnichannel customer messaging, telephony, deals, and pipelines into one unified system.
Visual Drag-and-Drop Deal Pipelines
Track opportunities from first inquiry to closed-won. Move deals between custom stages with automatic task creation and revenue forecasts.
360° Contact & Company Records
Store complete customer profiles with company associations, lifecycle stage, lead source, custom attributes, and full interaction history.
Multi-Pipeline Management
Create specialized pipelines for New Sales, Customer Renewals, Enterprise Onboarding, and Partner Channels with stage-specific rules.
Automated CRM Activity Logging
Every WhatsApp message, incoming phone call recording, email, and live chat session is logged automatically to the matching CRM contact record.
Custom Fields & Segment Lists
Define custom text, number, date, and dropdown fields. Build dynamic smart segments based on behavior, location, or total spend.
AI Deal Win-Probability & Insights
Every open deal gets a predicted win probability from communication frequency, AI call sentiment, and deal velocity, with at-risk deals flagged before they slip away.
Close Deals Faster When Conversations and CRM Coexist
When a sales rep opens a conversation on WhatsApp or receives an inbound call, the customer’s open deals and their stage, deal value, owner, and open tickets appear right on their screen.
- One-click Deal creation directly from any WhatsApp or email thread
- Automated task reminders with BullMQ background scheduling
- One-click CSV export of deals, contacts and segments (opens in Excel)
- Role-based permissions protecting sensitive deal valuations
Qualified (3)
Acme Logistics
KES 450,000
Proposal (2)
Safari Air
KES 1,200,000
Closed Won (5)
Nairobi Health
KES 850,000
Ready to transform every customer conversation?
Join businesses delivering faster support, better customer experiences, and more sales with Skyfalke Connect.