Every customer identity unified in one directory.
Organize your customer base with cross-channel identity resolution, dynamic smart segment lists, bulk CSV imports, and complete privacy controls.
Unified Cross-Channel Profiles
Merge WhatsApp numbers, email addresses, Instagram handles, and phone extensions into one clean, unified contact card.
Dynamic Smart Segments
Create live segment filters (e.g. "VIP Customers in Nairobi who purchased in the last 30 days") that auto-update in real time.
1-Click CSV & Excel Lead Import
Import tens of thousands of contacts in seconds with intelligent field mapping, automatic phone number normalization (E.164), and duplicate merging.
Custom Tags & Attributes
Organize your audience with flexible tags (Lead, Partner, Churned, High-Priority) and unlimited custom metadata properties.
Company & Hierarchy Mapping
Group individual contacts under parent company accounts to manage multi-stakeholder enterprise accounts effortlessly.
GDPR & Privacy Compliance
Manage customer opt-ins, consent timestamps, communication preferences, and handle one-click data deletion requests securely.
Target the Right Audience with Surgical Precision
Combine channel activity, ticket status, deal value, and custom tags to create self-updating audience segments. Trigger broadcast marketing campaigns directly from your segments in one click.
- Filter by last contacted date, channel preference, or city
- Direct integration with WhatsApp Broadcast Campaigns and Bulk SMS
- Deduplication engine merges identical phone numbers across channels
- Export filtered segment data to Excel or CSV anytime
Wanjiku Ndung'u
Prime Supermarkets (+254 722 *** 112)
Otieno Michael
Lakeside Wholesale (+254 733 *** 450)
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