Reach every customer on the channel they actually use.
Skyfalke Connect's campaign engine lets you broadcast to segmented audiences on WhatsApp, Email, and SMS, with automation that follows up, routes hot leads to sales, and measures every result in real time.
WhatsApp Broadcast Campaigns
Send approved WhatsApp template messages to thousands of opted-in contacts at once. Rich media, buttons, and quick replies supported.
Audience Segmentation
Build dynamic list segments using CRM attributes, past purchase behavior, conversation history, or custom field values. Target the right people at the right time.
Scheduled & Recurring Sends
Schedule campaigns for optimal send times. Run recurring weekly newsletters, monthly promotions, or event-based drip sequences automatically.
Workflow Automation & Follow-ups
Trigger follow-up messages based on recipient behavior: send a discount code to anyone who opened but didn't click, or route hot leads to sales.
Campaign Analytics
Track delivery rate, open rate, click-through rate, reply rate, and opt-out rate. A/B test messages to optimize before a full send.
Multi-Channel Campaigns
Combine WhatsApp, Email, and SMS in a single campaign for maximum reach. Set channel fallback rules so no message goes undelivered.
Send to the right people. Not everyone on your list.
Broadcast blasts that ignore context have high opt-out rates and low conversions. Skyfalke Connect's segmentation engine draws from live CRM data, so you can target customers who purchased in the last 30 days, exclude those with open support tickets, or reach only contacts in a specific city or language.
Dynamic segments update in real time. If a customer resolves their ticket while your campaign is running, they'll be automatically excluded from any follow-up. No manual list scrubbing required.
Example segment filters
Campaign performance snapshot
Post-campaign automation flow
Campaign sent
Broadcast delivered to 4,200 contacts
Replied within 1 hr
→ Assign to Sales team inbox
Opened, no reply in 48 hrs
→ Send follow-up SMS with discount code
Clicked link
→ Add to "Hot Leads" CRM segment
No engagement in 7 days
→ Mark as cold, remove from sequence
Campaigns that keep working long after you hit send.
A broadcast is just the starting point. Skyfalke Connect's workflow engine triggers follow-up actions based on how each recipient responds: routing hot leads to sales, sending a reminder to non-openers, or quietly removing opted-out contacts from all future sequences.
Because campaigns share the same CRM and inbox as your support and sales teams, no warm lead gets lost in a marketing queue. Replies land directly in the shared team inbox, ready to close.
Ready to transform every customer conversation?
Join businesses delivering faster support, better customer experiences, and more sales with Skyfalke Connect.