Turn WhatsApp chats into paid orders
Customers browse your products, fill a cart and order without leaving WhatsApp. Your team confirms the order and collects payment with M-Pesa, all from the same inbox.
From product card to M-Pesa receipt in one conversation
No website checkout, no payment links to copy and paste. The whole sale happens in the chat your customer already has open.
- 1
Add your products
Upload a photo, name and price. We sync each product to your WhatsApp catalog automatically.
- 2
Share them in the chat
Send one product, a list of up to 30, or your whole catalog as native WhatsApp product cards.
- 3
The customer orders from their cart
Their cart arrives as an order with a reference, and they get an instant confirmation.
- 4
They pay with M-Pesa
An M-Pesa prompt goes to their phone. Once they enter their PIN, the order is marked paid and a receipt lands on WhatsApp.
Mama Kiko Fashion
online
Kitenge wrap dress
KES 2,500
View
2 items
KES 5,000 (estimated total)
View sent cart
Order K7Q2M9 received
You'll get an M-Pesa prompt on this number to pay KES 5,000.
Payment received
KES 5,000 for order K7Q2M9 (M-Pesa QKX123ABC). Thank you!
Catalog Synced to WhatsApp
Manage products, prices, photos and stock in Skyfalke Connect. Every change is pushed to your Meta catalog, so WhatsApp always shows what you actually sell.
Product Cards in Any Chat
Agents share single products, curated lists or your full catalog from the inbox in two clicks, right when a customer asks.
Native WhatsApp Cart & Orders
Customers add items to a WhatsApp cart and send it. It becomes an order on the conversation, with the items, total and customer's note.
M-Pesa STK Push Payments
Send a PIN prompt for the exact order total to the customer's phone, by hand or automatically as soon as an order arrives.
Automatic Confirmations & Receipts
Customers get their order summary when they check out, a receipt with the M-Pesa code when they pay, and updates as the order moves along.
One Place to Run Orders
Track new, unpaid and fulfilled orders, today's takings, and each customer's order history right next to the chat.
Payments go straight to your paybill or till
Connect your own Safaricom M-Pesa account. Customers pay you directly, with no middleman holding your funds and nothing to reconcile by hand.
- Works with a paybill or a Buy Goods till
- Orders are marked paid automatically when Safaricom confirms
- The M-Pesa confirmation code is saved on every order
- Agents can create orders for customers who type what they want
New orders
18
Awaiting payment
4
Paid today
KES 86,400
- K7Q2M9Wanjiku M.PaidKES 5,000
- P3XH8DOtieno K.PendingKES 1,250
- T9MV4RAmina H.PaidKES 12,800
Ready to transform every customer conversation?
Join businesses delivering faster support, better customer experiences, and more sales with Skyfalke Connect.