Your phone system. In the cloud.
Eliminate expensive on-prem PBX hardware. Skyfalke Connect Cloud PBX runs on FreeSWITCH 1.10 and gives every agent a browser-based softphone, unlimited extensions, ring groups, voicemail-to-email, and SIP trunk failover, all managed from one dashboard.
Extensions & DDIs
Provision unlimited SIP extensions and direct dial-in numbers (DDIs) in under 60 seconds. Assign to agents, departments, or shared lines with zero PBX expertise.
Ring Groups & Hunt Lists
Route inbound calls to the right team with sequential, simultaneous, or round-robin ring strategies. Set timeouts and fallback destinations per group.
Voicemail to Email
Missed calls trigger instant voicemail recording. Audio files and auto-transcriptions land in the agent email and unified inbox simultaneously.
Warm & Blind Transfer
Consult a colleague before transferring with warm transfer, or push callers to another agent or queue instantly. Both modes work natively in the browser softphone.
SIP Trunk Failover
Connect your own SIP carriers or use Skyfalke Connect built-in trunking. Automatic failover across multiple trunks with sub-500 ms switchover time.
WebRTC Browser Softphone
Agents take and make calls from Chrome, Firefox, Edge, or Safari with no plugin or desktop app. Built on SIP.js with full SRTP/DTLS media encryption.
Calls from any browser. No downloads. No hardware.
The Skyfalke Connect agent desktop embeds a full SIP.js WebRTC softphone. Agents answer inbound calls, dial out, transfer, park, and mute, all without leaving the browser tab where they handle emails and chat messages.
- One-click answer, hold, mute, and transfer controls
- Live caller ID and contact record displayed instantly
- Call notes saved automatically to the contact timeline
- SRTP/DTLS end-to-end encrypted voice stream
- Works on Chrome, Firefox, Edge, and Safari
- Automatic microphone permission prompts on first login
Agent softphone controls
Typical rollout timeline
Add the Voice add-on
$15/agent/month, activates in seconds.
Create extensions
Name, DDI, PIN, and ring group assignment from the dashboard.
Configure ring groups
Set strategy (sequential / simultaneous / round-robin) and timeout.
Connect SIP trunk
Enter carrier credentials; a test call verifies connectivity.
Agents log in
Open the agent desktop. Browser requests mic permission. Ready.
Live in minutes. Managed in seconds.
Traditional PBX migrations take days of configuration and on-site technician visits. Skyfalke Connect Cloud PBX is fully self-serve: add extensions, create ring groups, and connect SIP trunks from the admin dashboard without touching a command line.
Unlimited
Extensions
Unlimited
Ring groups
Per extension
Voicemail boxes
Multi-trunk failover
SIP trunks
More Contact Center Features
IVR Builder
Design call trees that route callers before they reach the PBX.
Queue Management
Skill-based routing and queue dashboards powered by mod_callcenter.
Call Recording
AES-256 encrypted recordings linked to every PBX call.
Voice Analytics
Extension-level call metrics, AHT, and SLA dashboards.
Contact Center Overview
See the full cloud contact center platform.
Enterprise Pricing
Volume discounts and dedicated infrastructure for large teams.
Ready to transform every customer conversation?
Join businesses delivering faster support, better customer experiences, and more sales with Skyfalke Connect.