Support & broadcast on Telegram with enterprise controls.
Unify your Telegram bots, group chats, and channel broadcasts into a single professional customer support workspace with smart routing and AI copilot.
Telegram Bot Integration
Connect your custom Telegram bot in under 30 seconds using standard BotFather API tokens. Support multiple bots simultaneously.
Channel Broadcasts & Feeds
Publish announcements, newsletters, and breaking updates directly to public and private Telegram channels with full delivery analytics.
Interactive Inline Keyboards
Build rich conversational experiences with inline buttons, web apps, URL redirects, and payment callback handlers.
Multi-Agent Support Queue
Distribute inbound Telegram customer inquiries across your customer care team with automatic load balancing and transfer.
File & Document Sharing
Send and receive massive files up to 2GB, including PDFs, design assets, contracts, and audio memos without compression limits.
End-to-End Privacy & Speed
Deliver lightning-fast messaging backed by Telegram’s globally distributed server architecture.
Automate the Common. Escalate the Complex.
Combine the speed of Telegram bots with the empathy of live agents. When your bot detects complex user queries or a request for a human, Skyfalke Connect seamlessly hands over the conversation without losing history or dropping the user.
- Instant bot fallback to agent queue on sentiment or keyword match
- Interactive keyboard generator for quick navigation
- Store user Telegram IDs, usernames, and phone numbers in unified CRM
- Unlimited message history with full text search
Ready to transform every customer conversation?
Join businesses delivering faster support, better customer experiences, and more sales with Skyfalke Connect.