Help Center· 1 min read

Set up your softphone

Make and take calls in the browser: allow the microphone and get connected.

Skyfalke Connect Team·
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The softphone is the phone icon at the bottom right of the app. It needs a voice seat and an extension, which your admin assigns.

  1. Open the softphone. It connects automatically.
  2. When your browser asks, allow the microphone.
  3. A green dot means you're connected and can take calls.

If it won't connect

  • Check the microphone permission in your browser's site settings.
  • Use the gear icon to choose your headset and test audio.
  • Keep the tab open. Calls reach you only while the app is open, or on a desk phone registered to your extension.
#softphone#microphone#calling#setup
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Set up your softphone | Skyfalke Connect