Follow-ups and tasks
Add a follow-up from any conversation and get reminded when it is due.
In a conversation, the contact panel has a Follow-ups section. Choose Add follow-up, pick Call, Email or To-do and when (tomorrow, in 3 days, next week, or a date), and you'll be reminded when it's due.
All tasks, including callback tasks from call outcomes, are listed under CRM → Tasks. With HubSpot connected, tasks also appear in the owner's HubSpot task queue.