Delete your Skyfalke Connect account

Option 1: in the mobile app

1. Open the Skyfalke Connect app and sign in.
2. Go to Settings.
3. Tap Delete account and confirm.

Your account is deleted straight away.

Option 2: ask us by email

If you no longer have the app, email privacy@skyfalkeconnect.io from the address you sign in with, and include your workspace address. We’ll delete the account and confirm by email within 30 days.

What we delete

• Your name, email address, phone number and profile photo
• Your password, two-factor settings and Google, Microsoft or LinkedIn sign-in links
• Your notifications and the devices registered to receive them
• Your agent profile (skills, availability and similar settings)
• Every active session: you are signed out on all devices

What we keep

• Conversations, calls, contacts, deals and other records you worked on belong to your organisation’s workspace. They stay in the workspace, shown as “Deleted user”, so your team keeps its history.
• Invoices and payment records are kept for as long as tax and accounting law requires.
• To delete an entire workspace and all of its data, the workspace administrator can contact us at the address below.

Workspace administrators

If you are the only administrator of your workspace, make another member an administrator first. Otherwise the workspace would be left with no one who can manage it.